The Simply Warranty workflow is designed to work with Manufacturer, Distributor, Dealer and direct end users in mind. Our software
supports English at present. Other languages are available.
The application is designed to easily register a warranty claim on an, as needed basis. Similiar to our vehicle systems which tracks by unique (VIN) Vehicle Identification Number, here we track by Serial Number. Products, end users, part and labout are associated to each claim.
Manufacturer's and Distributor's along with resellers can initiate a warranty claim and all details are collected and submitted as one claim by unique claim number. All subsequent correspondence to said claim are then tagged to this individual and the product associated to each.
It is ideal for Inventory and Claims Management control. You can link inventory items to claims, parts and labour. Publish Service Bulletins and recall information. Issue Registration forms, at the time of assembly if required and record the chain of ownership. You can of course Control warranty periods associated to each specific unit.
Although your dealers or end user may initiate a warranty claim, you are the final arbitrator. The application is customizable to your specific environment as required.
Streamlined inventory management
• Importing
• Managing inventory items
• Reporting
• Linking inventory items to claims, parts, and labor
PDI form management sub-system
• Issuing of ePDI forms
• PDI searching functionality
• Bar-coding feature
• Customizable Limitation of Liability certification
• Extended warranty feature
|
|
Parts and labor management
• Importing
• Updating pricing and rates
• Flowchart-specific claims management
• Defect and complaint code management
• Parts ordering system
• Generic and customized reporting functionality
|
|
Reporting on warranty data is not enough. It’s reactive and too late. SimplyWarranty.com is the proactive management tool that uses real- time methods to process, monitor, adjudicate and analyze the warranty process
Advanced Online Warranty Processing Made Simple
What will Simply Warranty do for you?
• Reduce Your Workload – The dealer handles the delivery information and warranty claims, so there is no delay or time consuming entry of data from paper forms
• Support your customers – Immediate information on adjudication and status for better Dealer relations.
• Control your policies – Your policies and procedures built into the business logic. Ensure compliance with recall notices, service bulletins, labour codes, repair codes, etc.
• Expand your reporting – Examine product failure trends easily, invaluable for proactive Quality Control.
• Rule your data – Data is maintained in a PostgreSQL database and can be exported for further use and optionally connected to a wide variety of ERP / CRM systems.
• Know your customers – Having end user data allows your marketing department to be more proactive, thank repeat purchasers, inform them of upgrades, dealer changes, new products. The Sky is the Limit!
• Own your brand – Simply Warranty can be white labeled (Branded) for a coherent marketing message to your dealer network.